Shipping and Exchange Policy

Refunds or exchanges are only applicable if the item has a genuine quality issue.

Items eligible for refund or exchange must be unused. Unstitched articles will not be accepted if they have been stitched or altered.

In case of an exchange or refund, the customer will be responsible for all shipping and handling costs.

If you need to exchange or return an item, please email us at support@ayraelegance.com and send your item to:
Ayra (Pvt) Ltd.
Office 14, 9 Star Arcade, Opposite DHA, Bosan Road, Multan, Pakistan.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.